Frequently Asked Questions

How do I find a personal trainer using Total Trainer?
How do I choose a personal trainer using Total Trainer?
Which personal training companies will pick up my request? 
How will personal trainers contact me?
When will personal training companies contact me?
Can I request information about more than type of personal trainer? 

... more

Do I pay to use Total Trainer?
Does Total Trainer offer its own personal training sessions?
What are the costs of personal trainers using Total Trainer?
What if I don't want to book a personal trainer straight away?

How do I find a personal trainer using Total Trainer?

Simply complete the form above (right hand side) making sure you pick the specific goal you're interested in achieving. Once we have vetted your form we will send it on to personal trainers in your area that can help you reach your target weight, look or level of fitness.

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How do I choose a personal trainer using Total Trainer?

This will depend on your intended goal. For example, if you wish to lose weight you may pick a personal trainer who has experience of training clients who have lost weight in the past. Ultimately, you should pick a personal trainer who makes you feel comfortable and build a rapport with.

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Which personal training companies will pick up my request?

We only send out customer requests to qualified personal trainers who are matched to you by a. their skill set to help you reach your desired goal and b. their location, the ability to visit your postcode area.

Once personal trainers have been contacted you will receive an email detailing which personal training companies have been sent your details.

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How will personal training companies contact me?

In order to contact you in a timely fashion a personal trainer may call you, text you or email you.

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When will training companies contact me?

We encourage our personal trainers to srike whilst the iron is hot and contact you within an hour of you submitting your details, Mon-Fri, 9 am to 5 pm. Any request made over the weekend will be picked on first thing the following Monday morning.

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Can I request information about more than one type of personal trainer?

Yes. Simply submit a new request form via the form at the top of this page detailing a new goal. Once you do this our system will recognise your email address and ask you to enter the password that we previously emailed to you. Alternatively, log into your secure area on Total Trainer using your email address and password to submit a new personal training request.

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Do I pay to use Total Trainer?

No. As a member of the general public looking for a personal trainer we do not charge you.

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Does Total Trainer offer its own personal training sessions?

No. Total Trainer concentrates on what we do best; matching people looking to get fit, lose weight or increase muscle tone with personal trainers that offer challenging and rewarding personal training.

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What are the costs of the personal trainers found on Total Trainer?

This depends on your location and whether you bulk buy sessions. Personal trainers located in afluent areas will charge more than personal trainers working in poorer inner city areas. Also, clients willing to commit to booking a series of 5, 10, 15 or 20 personal training sessions will be rewarded with discounts based on the amount of sessions they buy.

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What if I don't want to book a personal trainer straight away?

That is not a problem. We understand that many people will simply shop around to gauge the price and the commitment needed to hire a personal trainer. However, after using Total Trainer once, if you do decide to book a personal trainer in the future, we hope you do so through us.

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